I know this information is probably elsewhere, but I cannot find it at the moment.
What happens if i lose my phone or it gets wiped, can i still get into my account easily? I am considering it so i can buy and sell stuff on my phone while i am away Thanks for your help
Bio Admin
Posts : 639 Join date : 2015-06-13 Age : 33 Location : USA - MI
you log into your account on runescape and deactivate the authenticator. Once you do that runescape will send an email to your profile's email account and you can verify that you wish to disable the authenticator. after that you can log in without your phone
I am having trouble setting up the authenticator, every time I put in the code on my phone it tells me its wrong/the time on my phone may be wrong. However it is correct to my time zone. Any suggestions?
Bio Admin
Posts : 639 Join date : 2015-06-13 Age : 33 Location : USA - MI
When you ser it up it should ask you to take a pocture of the box bar code thing is that the case for you?
Purple Weird Bronze
Posts : 10 Join date : 2015-07-08 Age : 34
Subject: Re: authenticator Sat Jul 18, 2015 6:38 am
It is the case, but i cannot do that as both are on my phone. So under the right hand side it says to click their and it gives me a code instead
Bio Admin
Posts : 639 Join date : 2015-06-13 Age : 33 Location : USA - MI
Subject: Re: authenticator Sat Jul 18, 2015 7:26 am
Ok, or if you have another camera then you can take a picture of the box and then use your phone to scan the box on your camera. Im not familiar with the code entering thing. Sorry i couldnt be of more help.