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Purple Weird
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PostSubject: authenticator   Tue Jul 14, 2015 12:25 pm

I know this information is probably elsewhere, but I cannot find it at the moment.

What happens if i lose my phone or it gets wiped, can i still get into my account easily?
I am considering it so i can buy and sell stuff on my phone while i am away
Thanks for your help
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PostSubject: Re: authenticator   Tue Jul 14, 2015 12:41 pm

you log into your account on runescape and deactivate the authenticator. Once you do that runescape will send an email to your profile's email account and you can verify that you wish to disable the authenticator. after that you can log in without your phone
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PostSubject: Re: authenticator   Fri Jul 17, 2015 8:20 pm

I am having trouble setting up the authenticator, every time I put in the code on my phone it tells me its wrong/the time on my phone may be wrong. However it is correct to my time zone. Any suggestions?
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PostSubject: Re: authenticator   Fri Jul 17, 2015 11:09 pm

When you ser it up it should ask you to take a pocture of the box bar code thing is that the case for you?
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PostSubject: Re: authenticator   Sat Jul 18, 2015 6:38 am

It is the case, but i cannot do that as both are on my phone. So under the right hand side it says to click their and it gives me a code instead
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PostSubject: Re: authenticator   Sat Jul 18, 2015 7:26 am

Ok, or if you have another camera then you can take a picture of the box and then use your phone to scan the box on your camera. Im not familiar with the code entering thing. Sorry i couldnt be of more help.
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